Privacy Policy

Central Ranges Local Learning and Employment Network (CRLLEN) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines our ongoing obligations to you in respect of how we manage your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

Collection of Personal Information

We collect personal information to provide and improve our services, comply with legal obligations, and engage with our community effectively. The types of personal information we may collect include:

  • Contact Information: Name, address, email address, phone number.

  • Demographic Information: Age, gender, employment status, educational background.

  • Service-Related Information: Details of programs and services you are involved in or have expressed interest in.

This personal information is obtained through various means, including interviews, correspondence, email, our website, from cookies, and from third parties.

Use of Personal Information

The personal information we collect is used for the following purposes:

  • Service Delivery: To provide and manage our programs and services.

  • Communication: To send information about our services, updates, and newsletters.

  • Feedback and Improvement: To gather feedback and improve our services.

  • Legal Compliance: To comply with legal and regulatory requirements.

Disclosure of Personal Information

We do not sell or trade your personal information. However, we may disclose your information in the following circumstances:

  • Service Providers: To third-party service providers who assist us in delivering our services.

  • Legal Obligations: When required by law or to comply with legal processes.

  • Protection of Rights: To protect the rights, property, or safety of CRLLEN, our participants, or others.

Security of Personal Information

We take reasonable steps to ensure your personal information is protected from misuse, loss, unauthorized access, modification, or disclosure. These steps include physical security, electronic security measures, and staff training on data protection.

Access and Correction

You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the details provided below. We will take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date.

Sensitive Information

Sensitive information (e.g., racial or ethnic origin, political opinions, health information) will be used only for the primary purpose for which it was obtained, for a secondary purpose directly related to the primary purpose, with your consent, or where required or authorized by law.

Policy Updates

This policy may change from time to time and is available on our website. We encourage you to review it periodically.

Contact Us

For any questions or concerns about this privacy policy or how your personal information is handled, please contact us at:

Central Ranges LLEN
142 Main St Romsey, VIC, Australia
Phone: 0499 593 104
Email: info@centralrangesllen.org.au